Refund Policy

Return

Any article purchased can be exchanged within 10 days of receipt from the courier.
Any item(s) is faulty, damaged or defective at the time of delivery.
Any item(s) does not match the original specifications of the product or is found to be not the same as you had actually purchased.

All exchanges based on personal preferences will be charged delivery fee of PKR 350/- and return will solely be customer's responsibility.
Colors may vary slightly from the original ones due to shoot purposes. Such exchange requests cannot be catered.
Replacement will be sent in case a defected/faulty/damaged item is shipped. You will be required to email photographic evidence of the defective item at biancashop2023@gmail.com.
If the article is not used, all tags are intact, packing is in its original condition and you have the original invoice with you, then you are good to go ahead with the exchange.
Articles purchased on discount/sale are not qualified for exchange or return.